Create ticket on behalf of others
To create tickets on behalf of others, click on "Troopr Assistant" in Slack (if not visible, add the app first by clicking on "+" button next to Apps and choosing "Troopr Assistant"). Then navigate to Home tab and click on "+ Ticket".
This will open dynamic ticket creation form.
Dynamic ticket creation form
Then click on the field "Raise this request on behalf of" to choose the requestor for the ticket.
Last modified 1mo ago
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