Getting Started (Admin)
Thank you for choosing Troopr.
If you are not already connected Jira , please read here about connecting your Jira Cloud or Jira Server to your Slack workspace.
You can get started by first inviting Troopr to a Slack channel. If you already invited Troopr to your channel during onboarding process, you can skip this step.

1. Invite Troopr to Channel

Invite Troopr to a channel by typing following command
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/invite @Troopr Assistant
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Once you invite Troopr, follow instructions to link your Jira project to the channel. Troopr Assistant will guide you to
    1.
    Setup notifications for the channel
    2.
    Setup Reports for the channel
    3.
    Setup issue creation & listing defaults for the channel
You can change the configuration anytime by typing the following command in the channel
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/t configure
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2. Customize Channel Notifications

Get started by typing the following command in your channel
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/t configure
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Click on Notification Settings to be redirected to Troopr web app where you can customize the channel notifications.
In the channel preferences page, click on an existing notification subscription or click on "Add subscription" and follow instructions.
PS: Every notification message sent to the channel will contain link to customize notification preferences.

3. Customize Personal Notifications

Get started by typing the following command in "Troopr Assistant" bot channel
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/t configure
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Click on Notification Settings, you will see your current personal notification settings. Click on customize to be redirected to the webapp where you can configure personal notifications.
PS: Every personal notification message sent to you will contain link to customize your notification preferences.

4. Schedule Jira Reports

Get started by typing the following command in your channel
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/t
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Click on "Show Reports" to see list of reports scheduled to be delivered to the channel. Click on "+ Report" to be redirected to the webapp where you can manage scheduled reports.
In the webapp, you can configure an existing scheduled report here or click on "Schedule New Report" and choose from one of the pre-build templates and customize as needed. Reports will be send to channel as scheduled.

5. Try Troopr Commands

The following commands should get you started with managing your issues in Slack.
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/t list - to show list of issues assigned to you (or any custom filter)
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/t create - to create an issue in any project with any custom fields
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/t find - to search any issue by key or keyphrase from across projects
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See full list of commands here:
You can update any issue by fetching list of issues using list or find commands.
Troopr also has a persistent home page within Slack that appears when you click on Troopr Assistant on the Slack sidebar. If you do not see "Troopr Assistant" in your contact list, click on "+" button next to Apps and choose "Troopr Assistant"
Troopr Home has all of your Jira information available at a glance without command inputs.

6. More resources

    1.
    Introduce Troopr Jira app to your team: https://www.jiraslackintegration.com/
Last modified 1mo ago