Troopr commands for Jira

Configure Troopr
For Troopr configuration options type /t configure in any Slack channel
Create Jira issue 
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/t create [summary] +[fieldName]:[fieldValue]
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Create command takes field values in the format shown above.
Example: /t create test-summary +Description:test description +Assignee: @nick  +Priority:Lowest +Labels:test +start date:6/30/2021 +Story point estimate:8 +Epic Link:ST-245 +Components:comp 321 +Fix versions:test +Due date:7/30/2021 +Original estimate:4w +Remaining estimate:2d +Sprint:47
All standard fields except Attachment are supported in this format. Any custom field of the following data types are supported: Date, Labels, Number field, Text field, User Picker, Url field.
Note that for Sprint value only Sprint id is supported and not Sprint name.
Update Jira issue
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/t update +[fieldName]:[fieldValue]
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Create command takes field values in the format shown above.
Example: /t update ST-10 +summary:test-summary +Description:test-description +Assignee: @nick +Priority:Lowest +Labels:test +start date:6/30/2021 +Story point estimate:1000 +Epic Link:ST-245 +Components:comp 321 +Fix versions:test +Due date:7/30/2021 +Original estimate:4w +Remaining estimate:2d +Sprint:47
All standard fields except Attachment, status and comment are supported in this format. Any custom field of the following data types are supported: Date, Labels, Number field, Text field, User Picker, Url field.
Note that for Sprint value only Sprint id is supported and not Sprint name.
For status update use following command:/t status [key] [statusvalue]
Example:  /t status TP-100 done
For adding comment to issue: /t comment [key] [comment] 
Example: /t comment TP-100 made progress on this
For logging time to issue: /t log [time] [key] 
Example: /t log 1h TP-100
For linking an issue to another: /t link [inwardIssueKey] [linkType] [outwardIssueKey]
Example: /t link TP-100 is blocked by ST-1
Show Jira issues in Slack
See the issue listing in any channel by typing /t list or in the Home tab of "Troopr Assistant" app. By default you see the issues assigned to you. You can apply any of the available filters. You can update any issue by clicking on "Take action" button.
You can also filter the issue list by using any custom JQL
Search and Unfurl Jira issues in Slack
You can search for any issue by typing /t find <keyword> in any channel. You can also access the find button in Home tab of "Troopr Assistant" app.
In any channel where Troopr is added, Troopr will automatically unfurl any issue mentioned by issue key or url. Alternatively if Troopr is not in the channel you can type /t <issue key> to request a private unfurl.
Full list of Troopr commands
/t create [summary] +[fieldName]:[fieldValue] - to create a new issue
/t update +[fieldName]:[fieldValue]- to update any issue field
/t status [key] [statusvalue] - to update status of a Jira issue
/t comment [key] [comment]- to add a comment to a Jira issue
/t link [inwardIssueKey] [linkType] [outwardIssueKey] - to link a Jira issue to another
/t log [time] [key] - to log time against a Jira issue
/t sprint start/stop - to start or stop a sprint
/t list - to show list of issues
/t find - to search for issues matching key phrase
/t reports - to list your Troopr reports
/t configure - to open Troopr configuration options
/t - to summon Troopr in any Slack channel
Troubleshoot Troopr commands
When users are having trouble running Troopr Jira commands, please ensure the following:
1.User should have verified their Jira account​
2.User should have permission to create/update issue fields in the Jira project
3.Issue creation will work only on fields in the create meta data (create screen fields)
4.Issue update will work only on fields in the edit meta data (edit screen fields)
.
Compatibility
Troopr commands works with Jira Server, Jira Cloud and Jira Data Center.

Adding multi messages as Comments to the ticket

Create ticket on behalf of others

Last modified 10mo ago

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Contents

Configure Troopr

Create Jira issue

Update Jira issue

Show Jira issues in Slack

Search and Unfurl Jira issues in Slack

Full list of Troopr commands

Troubleshoot Troopr commands

Compatibility