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Jira Bot
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What is Troopr Jira Bot?
Getting Started (Admin)
Getting Started (Team)
Slack grid support
Install & Setup
Install Troopr Jira Bot
Initial Setup (Cloud)
Initial Setup (Server / DC)
Link / Unlink your Jira account
Configuring Jira Webhook
Mapping your team members
Notifications
Channel Notifications
Personal Notifications
Reports & Nudges
Schedule Jira Reports in Slack
Schedule Jira Nudges in Slack
Schedule Custom Reports
Private Jira Reports in Slack
Jira issue actions in Slack
Create issues in Slack
Issue Creation Defaults
Attach files to Jira issues
Multi Message Action
Search Jira issues in Slack
Schedule Jira Issues in Slack
Jira Dashboard in Slack
2way Jira ticket sync in Slack
Adding multi messages as Comments to the ticket
Troopr commands for Jira
Create ticket on behalf of others
Setting Channel Defaults
Setting Personal Defaults
Administration and access
Add a workspace administrator
Restrict Channel Configuration Access
changelog
What's new in Troopr Projects
What's new in Troopr Jira Bot - 2020
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Multi Message Action
Convert multiple Slack messages in a conversation to one Jira issue by using the multi-message action feature.
This features requires marking the first and last messages in a sequence of messages and converting them into a Jira issue. So if you want to convert 10 messages in a conversation, mark the first message using a :ticket: emoji, then take "Task It" action (or use the :ticket: emoji again) on the 10th message.

Step 1: Mark the first message

Identify the first message in the conversation sequence and add the :ticket: emoji to it. Choose "Mark Message" action in the following prompt that shows as a private message in that channel or thread.

Step 2: (Option 1) Take "Task It" action on the last message

Identify the last message in the sequence and click on “More actions” and select "Task It". If "Task It" is not available, look for it in "More message shortcuts".
Clicking on "Task It" will allow you to directly convert the messages into a Jira issue. In this case, Troopr will look for all messages sent prior to the current one until it finds the one with the marker (:ticket:) emoji.
Troopr will look up up to 20 messages in history for marker emoji
Marker emoji can be used only once per message.

Step 2: (Option 2) Use emoji to create issue

Identify the last message in the sequence and add the :ticket: emoji to it. Choose "New Issue" action in the following prompt that shows as a private message in that channel or thread. In this case, Troopr will look for all messages sent prior to the current one until it finds the one with the marker (:ticket:) emoji.
Troopr will look up up to 20 messages in history for marker emoji.

Step 3: Customize Issue Details

The last message text is captured as an issue summary and the rest of the messages are captured as conversation context in the issue description.
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Last modified 4mo ago
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Contents
Step 1: Mark the first message
Step 2: (Option 1) Take "Task It" action on the last message
Step 2: (Option 2) Use emoji to create issue
Step 3: Customize Issue Details